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Generative AI

Generation with a grounding problem solved

Most generative features fail on trust, not fluency. We build retrieval that is scoped to the asking user, outputs that are validated before they land, and a review path for anything customer-facing.

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Capabilities

What this actually includes

The concrete pieces of work, so you can tell what you are buying rather than inferring it.

Tenant-scoped retrieval

Vector and keyword search filtered at the query layer by the caller's identity, so a search can never surface another customer's documents.

Structured output contracts

Model output parsed against a schema and rejected on failure, rather than trusted into a database write.

Grounded citation

Every generated claim traceable to the source passage it came from, surfaced in the UI so reviewers can check it.

Content moderation

Input and output classification on anything user-visible, with a defined escalation path for flagged material.

Prompt and context management

Versioned prompts, bounded context windows and cache-aware assembly that keeps latency and spend flat as usage grows.

Human review workflows

Draft, review, approve queues for regulated or brand-sensitive output, with edit capture that feeds future evaluation.

How we work

The sequence we follow

01

Qualify the use case

We separate the tasks where generation genuinely helps from the ones where a template or a search box is better and cheaper.

02

Build the corpus

Ingestion, chunking and permission mapping for your source material — the part that decides whether the feature is useful or noise.

03

Ground and validate

Retrieval tuned against a labelled question set; outputs constrained to a schema and checked before they are shown.

04

Pilot with reviewers

A limited user group works the review queue while we measure acceptance and edit distance on real output.

05

Scale and monitor

Rollout with live quality sampling, cost per interaction tracked per tenant, and a standing regression suite.

Outcomes

What good looks like

Illustrative targets from engagements of this shape. Yours get agreed up front and measured.

0%

first-draft acceptance after grounding work

0%

reduction in time spent on routine drafting

0

cross-tenant retrieval leaks in scoped search

Toolkit

What we build with

Chosen per engagement against your constraints — never a house stack applied regardless of fit.

Retrieval

  • pgvector
  • Pinecone
  • Elasticsearch
  • Hybrid BM25 + dense

Models

  • Claude
  • OpenAI
  • Cohere rerank
  • Local embeddings

Validation

  • Zod
  • Pydantic
  • JSON Schema
  • Output classifiers

Delivery

  • Next.js
  • Streaming APIs
  • Server-sent events
  • Edge caching

Questions

Things clients ask first

Not on the configurations we deploy. We use enterprise API tiers with training disabled and data retention set to the shortest the provider allows, and we document that setting per environment.

Tell us what you are trying to build

A short call with an engineer, not a sales team. If we are not the right fit we will say so and point you somewhere better.